Privacy Policy
Last updated: 12th March 2026
Street Smart AI
https://street-smart-ai.com
1. Introduction
Street Smart AI (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect personal information when you use the website https://street-smart-ai.com.
Street Smart AI provides an AI-powered service designed to help individuals locate nearby support services including homeless accommodation, soup kitchens, medical and mental health services, and community organisations.
2. Data Controller
Street Smart AI is the Data Controller responsible for your personal data.
Contact email: info@street-smart-ai.com
3. Information We Collect
Location Data
With your permission, the website may access device location services, or IP-based location. This is used to recommend nearby support services.
Chat Information
When you interact with the AI assistant you may provide information such as questions, support needs, or location context. Users are advised not to share sensitive personal information.
Technical Data
We may automatically collect technical data including IP address, browser type, device type, operating system, pages visited, and timestamps.
4. How We Use Your Data
We process personal data to:
- provide location-based support recommendations
- operate the AI chat assistant
- improve service quality
- maintain website functionality and security
- prevent misuse of the platform
We do not sell personal data.
5. Use of Artificial Intelligence (OpenAI)
Street Smart AI uses artificial intelligence technology provided by the OpenAI API to generate responses. When you use the chat service, your message may be securely transmitted to OpenAI to generate a response.
OpenAI Data Retention
Street Smart AI uses the OpenAI API with data retention disabled.
This means:
- OpenAI does not store chat messages or responses after processing
- chat content is not retained by OpenAI
- chat data is not used to train OpenAI models
The data is processed only for the purpose of generating the response to your request.
Users should still avoid sharing highly sensitive personal information in chat messages.
6. Legal Basis for Processing
We rely on:
- Consent – for accessing location data
- Legitimate interest – to operate and improve the platform
- Legal obligations where required by law
7. Data Sharing
We may share limited data with service providers including hosting providers and AI service providers such as OpenAI. We do not sell or rent personal data.
8. Data Retention
We retain personal data only for as long as necessary to operate the service. Typical retention periods may include:
- short-term system logs for monitoring and troubleshooting
- anonymised usage analytics for service improvement
Where possible, information is deleted, anonymised, or aggregated
9. Data Security
We use HTTPS encryption, secure hosting, and access controls to protect information.
10. Your Rights
Under UK GDPR you may have the right to access, correct, delete, or restrict processing of your data.
11. Cookies
The website uses cookies to maintain functionality and improve performance.
Cookies used on this website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | Maintains active session | Session |
| location_permission | Functional | Stores location permission status | Session |
| analytics_id | Analytics | Helps analyse website usage | Up to 12 months |
| cookie_consent | Essential | Stores cookie consent preferences | Up to 12 months |
12. Third‑Party Links
Our website may link to external organisations. We are not responsible for their privacy practices.
13. Children
This service is not intended for children under 16.
14. Changes to this Policy
We may update this Privacy Policy periodically.
15. Contact
For privacy questions please contact: info@street-smart-ai.com